We are live with our new ERP system, Oracle Cloud!
Managers, please share this information with your employees, especially those that do not have a City email address.
Login & Password Information
To access Oracle, please use the URL provided below or use the Oracle button at the bottom of the HUB homepage.
https://efup.fs.us6.oraclecloud.com/homePage/faces/FuseWelcome
Your User ID is your employee ID without a preceding “E” or zero. For example, if your employee ID is E01234, you will enter your User ID as 1234.
Your Password is ROSE (all caps) + the last four of your social security number. For example, if your social security number is XXX-XX-1234, you will enter your Password as ROSE1234.
Once you login for the first time, you will need to reset your password. Please follow the job aid titled How to Reset Your Password.
When resetting your password, please use a unique password that differs from your network login.
If you are experiencing issues logging into Oracle, please call the ERP Support Center at x1335.
IFAS Access
IFAS access is now read ONLY which can be accessed by clicking the “IFAS Read-Only” button located at the bottom of the HUB homepage.
To login using the new shared read-only user account, enter “rose” as both the IFAS User and IFAS Password. The account will allow read-only access to non-sensitive information.
Please call the IT help desk for assistance with IFAS.
Security Access
To request changes to an employee’s access (e.g., department transfers, new hires, etc.), managers may complete the Oracle Security Access Form located on the ERP New Forms webpage.
Go-Live Support
Resources
Please visit the ERP Training webpage for the following:
- Department Contacts – View a list of department/area contacts. These individuals have completed in-person training around specific subject areas and can assist you in answering your questions.
- Job Aids – View quick reference guides for specific ERP transactions.
- New Forms – Redesigned forms aligned with the launch of Oracle are available.
- Computer-Based Training (CBT) – View a list of all available ERP CBTs in RoseU. You have been assigned courses in RoseU according to your role, however, if you would like to view additional training not assigned to you or if you would to review training you have already completed, you can click “Self-Assign” in RoseU, search by “ERP,” and select any of the ERP courses.
Support Center
If you are unable to get your question answered through the above resources, please contact the support center Monday - Friday 8 a.m. to 5 p.m. beginning July 1 – July 19 . Please do not contact the IT Help Desk during this time period.
Payroll & Timesheet – contact x1280 as usual.
HR & Benefits – beginning July 1, please contact x1122.
Financials - beginning July 1, please contact x1335.
Navigation Tips
View the Tips for Navigating Oracle job aid for additional tips, including how to ensure you are setup to receive workflow approval notifications via email.